1. Information Collection

We collect information you provide directly to us, such as when you create an account, update your profile, use the interactive features of our Service, or communicate with us. This information may include your name, email address, phone number, and any other information you choose to provide.

2. Use of Data

MenteIQ (a product of Lopes2tech) uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

3. Data Retention

MenteIQ / Lopes2tech will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

4. Swiss & EU Compliance

Your data is stored in Switzerland (Zurich, eu-central-2) and processed in accordance with the Swiss Federal Act on Data Protection (nDSG/FADP) and the EU General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict, and port your personal data.

5. Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, update, or delete the information we have on you. You can access, update or request deletion of your Personal Data directly within your account settings, or by contacting us at paulo@menteiq.ch.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at paulo@menteiq.ch.